Bajaj Finserv is an Indian non-banking financial company which offers services like asset management, wealth management and insurance. It is a part of Bajaj Holdings & Investments Limited. Bajaj Finserv customer care allows customers to get answers to their queries at the earliest. Let us find out how.
Bajaj Finserv Customer Care Center
Bajaj Finserv customers can contact the organisation by calling the following number:
The customer should call from the registered mobile number to get answers to queries instantly. In case one is contacting Bajaj Finserv through a number that is not registered in its database, the caller is recommended to keep the 7-digit customer ID or the EMI card number handy while placing the call.
Bajaj Finserv Credit Card Customer Care Number
Customers can contact the Bajaj Finserv RBL Bank SuperCard customer service team to get resolutions of issues related to Bajaj Finserv credit cards and other network cards by calling the following number for answers related to their credit cards:
022 – 71190900
(call charges applicable)
Bajaj Finserv RBL Bank SuperCard holders can send queries through email to the following address for resolution of their queries:
Alternatively, one can also contact the RBL Bank (for Bajaj Finserv credit cards) helpline number by dialling the following number:
One can also call the customer service team at the following toll-free number:
One can also mail his/her requests at the following email address:
Read More: Bajaj Finserv Credit Card Customer Care
Bajaj Finserv Loan Customer Care Number
Bajaj Finserv offers a range of various loans to customers. One can call at the following number to inquire about the loan option or get any query answered:
One can also send an SMS ‘SOL’ to 9773633633 to inquire about Bajaj Finserv personal loan.
Read More: Bajaj Finserv Personal Loan Customer Care
Bajaj Finserv Customer Service Via SMS
One can send an SMS from registered mobile number to get information related to Bajaj Finserv products.
Send an SMS <HELP> to +91-9227564444 from your registered mobile number to get immediate assistance.
You can type the following keyword and send the SMS to +91 92275 64444.
Here are the SMS keywords:
|HELP||For latest loan details|
|FD||For FD account details|
|EXPERIA||To know Experia Customer Portal username and password|
|PIN||To know your 4 digit EMI Card PIN|
|VAN||To know your Flexi Virtual Account Number (Not applicable for Salaried Flexi customers)|
|UPDEMAIL <New Email ID>||To update new email ID (UPDEMAIL firstname.lastname@example.org)|
|EMICARD||To get EMI network card details|
|Branch < PIN CODE >||To know your nearest branch. Example: BRANCH 4XX 0XX|
|NDC||To get No Dues Certificate for closed loan accounts|
Bajaj Finserv Customer Service by Visiting the Nearest Branch
In case the customer wants to change the mode of payment, buy or cancel an insurance policy or need a refund, he/she can visit the nearest Bajaj Finserv branch. Visit the official portal to locate the nearest branch.
Bajaj Finserv Customer Service by Visiting the Online Customer Portal
Bajaj Finserv also offers online customer portal from where you can access all loan details, manage existing loans, view special offers and more easily. One can visit Bajaj Finserv’s Experia portal by entering the customer ID/email ID/registered mobile number.
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Bajaj Finserv Customer Service through the Virtual Assistant - BLU
Bajaj Finserv has its own virtual assistant named BLU that helps customers get their queries resolved instantly. One can reach the BLU portal and ask questions to the virtual assistant directly.
Bajaj Finserv Customer Service through the Bajaj Finserv App
Customers can get their queries resolved through the Bajaj Finserv mobile app as well. One can find the app download link at Bajaj Finserv’s portal.
Bajaj Finserv Grievance Portal
In case you are not happy with the solution offered by customer care or don’t get any response from Bajaj Finserv, you can escalate the issue to the Grievance Redressal Officer after one month of raising the issue.
One can contact the Grievance Redressal Officer, Mr. Satish Shimpi at 020-71177266, available from Monday to Friday; 9.30 am – 5.30 pm.
If the complaint is not addressed within one month, you can appeal to officer-in-charge at the following address:
Reserve Bank of India,
Regional Office, DNBS, Fourth Floor,
Opp. Mumbai Central Station,
Byculla, Mumbai – 400 008.