Bajaj Finserv is the financial services arm of Bajaj Group and offers a range of credit cards in collaboration with RBL Bank. These cards are loaded with numerous benefits and privileges. Users who have any kind of query or complaint regarding their Bajaj Finserv credit card can contact RBL Bank’s toll free helpline at 1800 121 9050. Cardholders can also mail their feedback, complaint or query at email@example.com. The queries will be resolved at the earliest by RBL Bank’s customer support team.
For support regarding any other product of Bajaj Finserv, customers can call on this number-
- 020 3957 4151
If you have any query or complaint related to Bajaj Finance EMI Cards or Durable Finance, you can call on the number given below-
- 020 3957 5152
Users should call on these helplines from a number that is registered with Bajaj Finserv. In case they are calling from an unregistered number, they should keep their EMI Card number or 7-digit customer ID handy for verification on call. Customer support service on these helplines is available in different languages including English, Hindi, Bengali, Oriya, Malayalam, Tamil, Marathi, Telugu, Kannada, or Gujarati.
Bajaj Finserv Customers can also get help regarding any of the products by sending an SMS from their registered mobile number.
- SMS HELP to +91-92275 64444
For different types of needs, you need to SMS different keywords. Follow the table given below-
|LAN||To know your Loan Account Number|
|SOA||To get the statement of Account|
|CUSTID||To know your customer ID|
|LIMIT||To know your EMI Card Limit|
|EMI < Loan acc no >||To know your monthly EMI details. Example: EMI 4XXXCD0000XXXX|
|NOC||To get No Objection Certificate on loan closure|
|PIN||To know your 4 digit EMI Card PIN number|
|LAN < Loan acc no >||To get your Loan details|
|UPDEMAIL < new email id >||To update your email address. Example: UPDEMAIL ankxxxvarXXX@gmail.com|
|VAN < Loan acc no >||To get Virtual account details|
|REPSCH||To get repayment schedule|
|BRANCH < ZIPCODE >||To know your nearest branch. Example: BRANCH 4XX 0XX|
|PAYBRAN < ZIPCODE >||To know your nearest payment branch. Example: PAYBRAN 4XX 0XX|
|TAN||To know your TAN|
Customers can also write an email to Bajaj Finserv customer support team for resolving their queries or complaints. The email address is- firstname.lastname@example.org
Make sure that you include your customer ID and the registered mobile number in the email for verification. The customer support team of Bajaj Finserv will send a reply within 2 working days from the day of writing this email. Users are advised to send the mail from their registered email ID to get a faster response from Bajaj Finserv.
Alternatively, customers can visit the nearest branch of Bajaj Finserv to lodge the complaint or ask a query in person. A customer care executive will get in touch with them to resolve it at the earliest.